Frequently Asked Questions
The Bully buddy
What is a Bully Buddy?
A simple-to-use, dog-friendly safety device designed to grip bully sticks nice and tight, preventing dogs from swallowing and choking on the bully stick. Bully Buddy maximizes enjoyment for dogs, while minimizing stress for owners.
Is the Bully Buddy a toy?
No, the Bully Buddy is a safety device with a playful look and feel. It is specifically designed to hold Bow Wow Labs right sized bully sticks so dogs can safely enjoy them. Once your pup chews the stick down, remove and discard the last bit of stick, and store the Bully Buddy in a safe place until the next use.
Where can I buy a Bully Buddy?
Currently, the Bully Buddy 1 is available for purchase on our e-commerce wesbite. You can pre-order the other Bully Buddy sizes as well as Bow Wow Labs hand sorted, right sized Bully Sticks guarenteed to fit your Bully Buddy from our site as well.
Does the Bully Buddy work for all dog sizes?
Each Bully Buddy in the Bully Buddy Family is made for a specific weight range in order to ensure the safety of dogs both large and small.
Bitty Buddy: For Dogs Under 10 lbs*
Bully Buddy 1: For Dogs 10- 25 lbs**
Bully Buddy 2: For Dogs 25 - 40 lbs*
Bully Buddy 3: For Dogs 40 - 55 lbs*
Bully Buddy 4: For Dogs 55 - 70 lbs*
Bully Buddy 5: For Dogs 70 - 85 lbs***
Bully Buddy 6: For Dogs 85 - 100 lbs***
*Currently available for pre-order only
**Available to Purchase
***Still in development, not currently for sale
How much does a Bully Buddy cost?
The Bully Buddy 1 retail price is $24.95. We will announce retail prices for the rest of the Bully Buddy sizes once they are available for immediate purchase.
How long will my Bully Buddy last?
The Bully Buddy is made of durable rubber with a tough inner grip that is dishwasher safe. It should last throughout many cycles of use as long as the appropriate sized dog is using the appropriate sized Bully Buddy.
BOW WOW LABS BULLY STICKS
What are bully sticks?
Bully Sticks are 100% natural beef muscle that has been cleaned, dried, and baked, making them a durable and delicious treat for dogs. To learn more about bully sticks, click here.
Are bully sticks healthy?
Yes. A bully stick is a natural, fully digestible single-ingredient treat with several health benefits for dogs. Plus Bow Wow Labs' bully sticks come only from grass-fed cattle who receive no antibiotics or hormones. Our bully sticks are hand-selected and sorted to ensure they fit the Bully Buddy properly. Click here to learn more about the health benefits of bully sticks.
Are bully sticks safe?
Yes, bully sticks are safe when paired with a Bully Buddy to reduce the choking risk. Click here to learn more about bully stick safety.
Why are Bow Wow Labs bully sticks different?
Our premium bully sticks come from the highest quality free-range, grass-fed cattle with no added chemicals, and they are hand-selected and sized to fit tighly in the right size Bully Buddy for your dog. Read here to learn more about how our Bully Sticks are low odor!
I already have a Bully Buddy, how can I order more bully sticks?
Bow Wow Labs Bully Sticks are hand-selected and measured to guarantee a perfect fit for your dog's Bully Buddy. In addition to Bully Buddy, Bow Wow Labs will be selling the highest quality bully sticks, which promote dental health and relieve stress in dogs. We provide only the highest quality, chemical-free bully sticks from grass-fed, free-range cattle. Our sticks are available via single-purchase orders or through our monthly Easyship Program. Sign up today for our Easyship Program and receive 50% off your first month of sticks with a 5% discount each consecutive month after that. See below to learn about the other benefits of our Easyship Program.
YOUR DOG + THE BULLY BUDDY
My dog is a super chewer, can he/she use a Bully Buddy?
The Bully Buddy 1 is for dogs 10-25 lbs, The Bully Buddy 2 is for dogs 25 - 40 lbs, The Bully Buddy 3 is for dogs 40 - 55 lbs, the Bully Buddy 4 is for dogs 55 - 70 lbs and the Bitty Buddy is for dogs under 10 lbs. If your dog is an aggressive chewer you may need to level up from your dog's weight range to the next size Bully Buddy. If you're not sure what version to order for your pup, no problem, we can help! Just shoot us a note at firstname.lastname@example.org.
My dog is under 10 lbs., can he/she use the Bully Buddy?
Dogs under 10 pounds are certainly welcome to try out the Bully Buddy but it's probably best to wait until we have a Bully Buddy sized for dogs under 10 pounds! It is currently available for pre-order.
Does the Bully Buddy hold other dog chews?
Bow Wow Labs can only guarantee the safety of your pet when Bow Wow Labs' hand-selected, hand-sorted bully sticks are used with the Bully Buddy.
What do I do once my dog has chewed the Bully Stick down?
Untwist the bully buddy tightening ring to release the last piece of the bully stick – the choking hazard – and properly dispose of it. Store your Bully Buddy in a safe spot for its next use.
How can I order a Bully Buddy?
The Bully Buddy and future Bow Wow Labs products will be available to order directly from here, the Bow Wow Labs website.
Bow Wow Labs VIP EasyShip Program
What is the bow wow labs VIP Easyship PRogram?
The Bow Wow Labs VIP (Very Important Pup) Easyship Program allows you to receive your premium hand selected Bully Sticks from Bow Wow Labs every month. Choose a pack of 10 or 20 and get your pet's favorite treat delivered to your door, no stress no hassle!
What are the benefits?
VIP Easyship Program Members will recieve:
Free shipping on autoship orders
50% off the first month and a 5% discount on each consecutive month
1 bag of hand sorted, right sized premium bully sticks
How CAn I sign Up?
Check back for a direct link to our Easy Ship sign up page and recieve your first month 50% off!
Pausing and Cancelling your EasyShip Membership
You can pause or cancel your Easy Ship membership at any time, no fees, no penalties. It's that easy!
Where do you ship to?
We currently ship to the United States and Canada.
Are there shipping fees?
Yes, shipping fees will be applied at the time of check out. We offer free shipping on all Easyship Program orders.
ABOUT BOW WOW LABS
Who is Bow Wow Labs?
The team at Bow Wow Labs is made up of a diverse group of men and women on a mission to keep dogs safe and healthy with products and services that make life easier and fun for dogs and their owners. We offer innovative products that build lasting bonds and we do it all in the name of creating happier dogs with empowered owners, maximizing the enjoyment of having a dog while minimizing many of the risks dogs encounter in every day life.
Who is Finn?
Finn is the Bow Wow Labs wonder dog that survived a nasty choking encounter with the short end of a Bully Stick. His story inspired the Bully Buddy. Check out "The Lab" to watch our video on Finn's story and learn more about how the Bully Buddy came to be!
What kind of charities do you support?
We are huge advocates for great non-profit organizations that support dogs, including animal rescue and rights organizations, and vet and service dogs support organizations. We will be giving a percentage of our profits to support great organizations. If you know of an organization that would like to consider partnering with, please send us a note at email@example.com
How can I stay updated on news and offers from Bow Wow Labs?
Great question! Click here to join our email list and receive updates and special offers.
How can I contact you?
Please send an email to firstname.lastname@example.org and our team will get back to you within 24 hours.
Do you have job opportunities?
We are currently a small and nimble team, but be sure to check back on our website for any future opportunities!
I have a unique opportunity for Bow Wow Labs!
Excellent! We want to hear about it! Send us a note at email@example.com.
Will Bow Wow Labs be selling other products?
Yes! The Bully Buddy is the first of many proprietary products that will be coming from the Bow Wow Labs Innovation Lab. Our mission is to create innovative products that keep dogs safe, healthy, & happy and provide owners with peace of mind. You can also find other pet health and wellness products in our Pup Swag store such as Restora-Pet. A Scientifically designed, clinically tested supplement proven to improve joint mobility, increase flexibility, reduce pain, increase energy and improve immune function in dogs.
Will you be selling your products on this website?
Right here on our e-commerce website! Check out the Pup Swag section to see what is available.
I pledged to the Bully Buddy Kickstarter Campaign
I pledged to the kickstarter campaign, now what?
First and foremost, thank you for your support! It it because of you that we are on our way to keeping dogs everywhere safe! The next step in the process is filling out our Backer Survey. If you did not receive a Backer Survey via Backerkit or Google Forms, please contact us at firstname.lastname@example.org. Following the completion of the survey, we will keep you informed on manufacturing and production. Bully Buddy 1 orders started shipping at the end of October 2018. Orders for the other sizes of Bully Buddies have an extended shipping timeline. If you have a question about your specific Bully Buddy order, please reach out to email@example.com.
I bought a pledge package through your pre-order store, not the campaign. How do I access my survey?
Please wait 2 business days after placing your order to receive your survey. If you have not recieved a survey via Google Forms and it has been two business days since your order, please send an email to firstname.lastname@example.org.
I was told that I would be able to choose the size of my Bully Buddy. Where do I tell you what size I would prefer?
When you fill out our backer survey, you will be asked questions about the size, chew strength and breed of your pup. This is the important information we will use to determine which size Bully Buddy is the correct match for your dog.
When will I be charged for my pledge?
Once you have completed your backer survey, your card will be charged within 5 business days.
When will I recieve my Product?
Bully Buddy 1 orders started shipping at the end of October 2018. Orders for the other sizes of Bully Buddies have an extended shipping timeline. If you have a question about your specific Bully Buddy order, please reach out to email@example.com.